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Keele University Library, Helen Burton

“It was due to a major flood that we found ourselves having to seek replacement shelving. I have to say that some of the sales people from other companies were less than helpful in these difficult circumstances, but Jeff Hibbert from Rackline was incredibly supportive, helpful and patient through every stage of the planning. All aspects were considered, which resulted in a smooth and swift installation. We’re so pleased with the results – the bespoke shelving safely accommodates our various formats and has increased storage capacity significantly.”

Emily Naish, Salisbury Cathedral

“Overall, this was a challenging project in a non-standard space which during the course of the project also emerged to have problems with the load bearing capacity of the floor. Everyone at Rackline was extremely helpful in finding a solution to these difficulties and liaising with our structural engineer. I am very pleased with the final installation.”

Oliver Mahony, University of Oxford

“Just to let you know the shelves and plan chest have been installed and are great ; the team were excellent and it was all installed by the time staff were coming into work. I appreciate their dedication and also that they drove down so early in the day!”

PVH Europe – Tommy Hilfiger, Matthew Hawley

“I was very impressed with the level of service from Tracy and the installation team.”

University of Reading – Gerry Leonidas

Rackline completed the work last week and all is installed now. The space has been transformed and will mark a huge increase in our capacity. Monotype can be happy that the equipment has found a good home and will be hugely appreciated. Tom, thank you for the smooth operation of the project, and the plan: it maximises accessibility and integrates the pillars very elegantly.

County Durham and Darlington NHS Foundation Trust – Stephen Dodd

“The shelving at our Darlington Medical Library was old and dated. We previously purchased Rackline shelving for our new library at Durham. We were happy with this shelving and decided to revamp the library at Darlington using the same shelving. The shelving and design has really opened up the library and made it a much more modern and nicer place for students to study.”

Chris King, East and North Hertfordshire NHS Trust

“The whole project was approached and dealt with in a very professional manner, at no time was there any concerns from either party of what was required and how it was to be done. Work was carried out very efficiently with the minimum of fuss and with no disruption to the Hospital’s activities. Your work forces were polite, efficient and helpful, All in all it was an extremely smoothly exercised project.”

Arts University Bournemouth – Katherine Pell

“We are extremely happy with our new roller racking system and delighted with the repairs that your installation team were able to make to our existing shelving system which had deteriorated over the years. This is the second time we have used Rackline and I have already recommended the company to a colleague. The store was left in a clean and tidy state such that we were able to resume normal working activities immediately. Thank you.”

Colchester Borough Council, Museums, Tom Hodgson

“Rackline offered us a bespoke and competitively priced design that suited the particular demands of our site. The design team were approachable and flexible, finding effective solutions to all the issues, such as awkwardly placed columns in many of the storerooms, that arose during the project. The installation team carried out their work to plan with a minimum of disruption.”

University of Dundee Museum Services – Matthew Jarron

“Looks great – transformed the space!”