“It was due to a major flood that we found ourselves having to seek replacement shelving. I have to say that some of the sales people from other companies were less than helpful in these difficult circumstances, but Jeff Hibbert from Rackline was incredibly supportive, helpful and patient through every stage of the planning. All aspects were considered, which resulted in a smooth and swift installation. We’re so pleased with the results – the bespoke shelving safely accommodates our various formats and has increased storage capacity significantly.”
Rackline completed the work last week and all is installed now. The space has been transformed and will mark a huge increase in our capacity. Monotype can be happy that the equipment has found a good home and will be hugely appreciated. Tom, thank you for the smooth operation of the project, and the plan: it maximises accessibility and integrates the pillars very elegantly.
“The whole project was approached and dealt with in a very professional manner, at no time was there any concerns from either party of what was required and how it was to be done. Work was carried out very efficiently with the minimum of fuss and with no disruption to the Hospital’s activities. Your work forces were polite, efficient and helpful, All in all it was an extremely smoothly exercised project.”
“Very satisfied. The new space was a little larger than was originally measured. The workmen made sure this space was utilized by giving us extra room between aisles. This makes the system much easier to use. They also worked closely with our Building Services team to ensure that our under floor electrics and data were still easily accessible.
I’ve had so many positive comments from people using the new archive space. It’s like having a new system rather than a relocated one.”
“Very impressed with the service I received from start to finish, very professional and customer focused and will certainly use your service again if the need arises in the future.”
“Rackline offered us a bespoke and competitively priced design that suited the particular demands of our site. The design team were approachable and flexible, finding effective solutions to all the issues, such as awkwardly placed columns in many of the storerooms, that arose during the project. The installation team carried out their work to plan with a minimum of disruption.”
“Overall, this was a challenging project in a non-standard space which during the course of the project also emerged to have problems with the load bearing capacity of the floor. Everyone at Rackline was extremely helpful in finding a solution to these difficulties and liaising with our structural engineer. I am very pleased with the final installation.”
“We are extremely happy with our new roller racking system and delighted with the repairs that your installation team were able to make to our existing shelving system which had deteriorated over the years. This is the second time we have used Rackline and I have already recommended the company to a colleague. The store was left in a clean and tidy state such that we were able to resume normal working activities immediately. Thank you.”
“I was very impressed with the level of service from Tracy and the installation team.”
“Just to let you know the shelves and plan chest have been installed and are great ; the team were excellent and it was all installed by the time staff were coming into work. I appreciate their dedication and also that they drove down so early in the day!”
