“Very impressed with the service I received from start to finish, very professional and customer focused and will certainly use your service again if the need arises in the future.”
“It was due to a major flood that we found ourselves having to seek replacement shelving. I have to say that some of the sales people from other companies were less than helpful in these difficult circumstances, but Jeff Hibbert from Rackline was incredibly supportive, helpful and patient through every stage of the planning. All aspects were considered, which resulted in a smooth and swift installation. We’re so pleased with the results – the bespoke shelving safely accommodates our various formats and has increased storage capacity significantly.”
“Just to let you know the shelves and plan chest have been installed and are great ; the team were excellent and it was all installed by the time staff were coming into work. I appreciate their dedication and also that they drove down so early in the day!”
“I was very impressed with the level of service from Tracy and the installation team.”
“The project was to install mobile shelving in our new storage facilities. Tom was excellent at coming in and planning and quoting for the job and all of our requirements were met. It was excellent that after a later site visit and seeing the modified layout of the store he suggested the designs were modified in order to give us longer tracks to allow for more shelving to be added at a later date.”
“Very satisfied. The new space was a little larger than was originally measured. The workmen made sure this space was utilized by giving us extra room between aisles. This makes the system much easier to use. They also worked closely with our Building Services team to ensure that our under floor electrics and data were still easily accessible.
I’ve had so many positive comments from people using the new archive space. It’s like having a new system rather than a relocated one.”
“Overall, this was a challenging project in a non-standard space which during the course of the project also emerged to have problems with the load bearing capacity of the floor. Everyone at Rackline was extremely helpful in finding a solution to these difficulties and liaising with our structural engineer. I am very pleased with the final installation.”
“Following a large scale merger involving three sites, our existing static shelving solutions were not fit for purpose. We needed a solution that would be able to house the Lloyd George notes of all three patient lists on one site. Our new high density mobile shelving with the Lloyd George trays was the perfect solution and now can search through our 45k patient records with ease. We have also gained back two rooms that can now be used to house some of our administrative staff which has been a huge added bonus.”
“We are extremely happy with our new roller racking system and delighted with the repairs that your installation team were able to make to our existing shelving system which had deteriorated over the years. This is the second time we have used Rackline and I have already recommended the company to a colleague. The store was left in a clean and tidy state such that we were able to resume normal working activities immediately. Thank you.”
“The shelving at our Darlington Medical Library was old and dated. We previously purchased Rackline shelving for our new library at Durham. We were happy with this shelving and decided to revamp the library at Darlington using the same shelving. The shelving and design has really opened up the library and made it a much more modern and nicer place for students to study.”
