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Emily Naish, Salisbury Cathedral

“Overall, this was a challenging project in a non-standard space which during the course of the project also emerged to have problems with the load bearing capacity of the floor. Everyone at Rackline was extremely helpful in finding a solution to these difficulties and liaising with our structural engineer. I am very pleased with the final installation.”

Arts University Bournemouth – Katherine Pell

“We are extremely happy with our new roller racking system and delighted with the repairs that your installation team were able to make to our existing shelving system which had deteriorated over the years. This is the second time we have used Rackline and I have already recommended the company to a colleague. The store was left in a clean and tidy state such that we were able to resume normal working activities immediately. Thank you.”

Keele University Library, Helen Burton

“It was due to a major flood that we found ourselves having to seek replacement shelving. I have to say that some of the sales people from other companies were less than helpful in these difficult circumstances, but Jeff Hibbert from Rackline was incredibly supportive, helpful and patient through every stage of the planning. All aspects were considered, which resulted in a smooth and swift installation. We’re so pleased with the results – the bespoke shelving safely accommodates our various formats and has increased storage capacity significantly.”

Chris Staddon, Anglesey County Council

“Very impressed with the service I received from start to finish, very professional and customer focused and will certainly use your service again if the need arises in the future.”

Colchester Borough Council, Museums, Tom Hodgson

“Rackline offered us a bespoke and competitively priced design that suited the particular demands of our site. The design team were approachable and flexible, finding effective solutions to all the issues, such as awkwardly placed columns in many of the storerooms, that arose during the project. The installation team carried out their work to plan with a minimum of disruption.”

Gary Malkin, Baltic Centre for Contemporary Art

“Very satisfied.  The new space was a little larger than was originally measured.  The workmen made sure this space was utilized by giving us extra room between aisles. This makes the system much easier to use. They also worked closely with our Building Services team to ensure that our under floor electrics and data were still easily accessible.

I’ve had so many positive comments from people using the new archive space. It’s like having a new system rather than a relocated one.”

Oliver Mahony, University of Oxford

“Just to let you know the shelves and plan chest have been installed and are great ; the team were excellent and it was all installed by the time staff were coming into work. I appreciate their dedication and also that they drove down so early in the day!”

World Rugby Museum – Deborah Mason

“The project was to install mobile shelving in our new storage facilities. Tom was excellent at coming in and planning and quoting for the job and all of our requirements were met. It was excellent that after a later site visit and seeing the modified layout of the store he suggested the designs were modified in order to give us longer tracks to allow for more shelving to be added at a later date.”

University of Reading – Gerry Leonidas

Rackline completed the work last week and all is installed now. The space has been transformed and will mark a huge increase in our capacity. Monotype can be happy that the equipment has found a good home and will be hugely appreciated. Tom, thank you for the smooth operation of the project, and the plan: it maximises accessibility and integrates the pillars very elegantly.

County Durham and Darlington NHS Foundation Trust – Stephen Dodd

“The shelving at our Darlington Medical Library was old and dated. We previously purchased Rackline shelving for our new library at Durham. We were happy with this shelving and decided to revamp the library at Darlington using the same shelving. The shelving and design has really opened up the library and made it a much more modern and nicer place for students to study.”