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The PGO protects the financial interests of people with mental incapacity, and therefore client files form the basis of the organisation’s operations. And with 150 casework staff requiring access to over 25,000 files, security is key.

“We needed a uniform solution which would add to the aesthetic appeal of our new open plan offices and which could be reformatted to meet the changing demands of the organisation. We approached Rackline after hearing about them through OGC buying solutions.”

“Overall, Rackline offered the best value for money. Rackline’s approach was professional – we are very satisfied with the flexibility the system provides.”

Neil Lang – head of Information and Record Management